At Tom Ford Sales Shop, we understand that the luxury experience doesn’t end at checkout. Our delivery service is designed to match the sophistication of your Tom Ford products, ensuring they arrive with the same care and attention to detail that went into their creation.
Our Delivery Promise
We’ve crafted a delivery experience that reflects the values of our discerning clientele:
- Global Reach: Serving customers worldwide (excluding some remote areas)
- Secure Packaging: Discreet, protective packaging that safeguards your luxury items
- Reliable Carriers: Partnering with premium logistics providers (DHL, FedEx, and EMS)
- Transparent Tracking: Real-time updates from dispatch to delivery
Your satisfaction is our priority. Each Tom Ford item is carefully inspected and packaged by our luxury specialists before dispatch to ensure it arrives in perfect condition.
Shipping Options Designed for You
For those who value both quality and efficiency, our Standard Shipping offers:
- Delivery via DHL or FedEx
- 10-15 business day delivery after processing
- Package tracking included
- Ideal for time-sensitive purchases
Our complimentary shipping option provides:
- Delivery via EMS
- 15-25 business day delivery after processing
- Perfect for non-urgent orders
- No minimum order value for select loyal customers
The Delivery Timeline
Every order receives our full attention:
- Order Processing: 1-2 business days (excluding weekends and holidays)
- Quality Check: Each item undergoes authentication and inspection
- Dispatch Notification: You’ll receive tracking details via email
- In Transit: Your luxury items are securely on their way
- Delivery: Arrives at your doorstep with signature confirmation
International Considerations
For our global clientele:
- All relevant customs documentation is included
- Duties and taxes are calculated at checkout for select destinations
- Our customer service team can assist with any customs inquiries
We currently cannot ship to certain remote areas in Asia and other locations. Please check with our customer service if you’re unsure about delivery to your region.
After Your Delivery Arrives
Your satisfaction continues after delivery:
- 15-Day Return Policy: If you’re not completely satisfied
- Luxury Packaging: All items arrive in appropriate Tom Ford packaging
- Customer Support: Available to assist with any delivery concerns
At Tom Ford Sales Shop, we believe the journey of your luxury purchase should be as impeccable as the products themselves. From our carefully curated selection to our white-glove delivery service, every detail is designed with your satisfaction in mind.
Should you have any questions about delivery, our customer service team at [email protected] is always ready to assist.