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Welcome to Tom Ford Sales Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website saleluxeinstyle.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. Our Commitment to You

At Tom Ford Sales Shop, we are dedicated to providing an exceptional luxury shopping experience. These terms outline our mutual responsibilities to ensure transparency and satisfaction in every transaction.

2. Website Use and Intellectual Property

2.1 Access and Eligibility

Our website is available to users worldwide, excluding certain Asian countries and remote regions as specified. By using our site, you confirm you are at least 18 years old or have parental consent.

2.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and images, is the exclusive property of Tom Ford Sales Shop or its licensors and is protected by international copyright and trademark laws. Unauthorized use may violate these laws.

User Responsibility: You agree not to reproduce, distribute, modify, or create derivative works from any content without our express written permission.

3. Product Information

3.1 Product Descriptions

We take great care to accurately describe our luxury products in the following categories:

  • Fragrances (Cologne & Aftershave, For Him, Grooming & Cologne)
  • Beauty products (Makeup, Makeup Brushes & Applicators, Beauty)
  • Accessories (Jewelry, Watches, Aviators, Cat Eye glasses)
  • Home goods (Candles & Diffusers, Home Decor)
  • Apparel (Clothing, Loungewear)

While we strive for accuracy, slight variations in color or texture may occur due to monitor settings. Product availability is subject to change.

3.2 Hygiene Considerations

For health and safety reasons, certain items cannot be returned once opened or used:

  • Opened fragrance products
  • Makeup items
  • Grooming products

4. Ordering Process

4.1 Placing an Order

When you place an order, you are making an offer to purchase subject to these terms. We will send an order confirmation email, which constitutes our acceptance of your order.

4.2 Pricing and Payment

All prices are in USD and exclude applicable taxes and duties. We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

User Responsibility: You warrant that all payment information provided is accurate and that you are authorized to use the payment method.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once shipped.

5.2 Shipping Options

We offer two premium shipping methods:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

5.3 International Considerations

Customers outside the U.S. may be subject to customs duties and import taxes, which are the customer’s responsibility. We cannot predict or control these charges.

6. Returns and Exchanges

6.1 Return Eligibility

To qualify for return or exchange:

  • Items must be in original, unused condition with all tags attached
  • Returns must be initiated within 15 days of delivery
  • Original proof of purchase must be provided

6.2 Return Process

To initiate a return:

  1. Email customer service at [email protected] with your request
  2. Receive Return Merchandise Authorization (RMA) number
  3. Ship items to: Tom Ford Sales Shop Returns, 2457 West Virginia Avenue, Greenfield Ctr., US 12833

User Responsibility: Customers are responsible for return shipping costs unless the return is due to our error. We recommend using trackable shipping.

6.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable.

7. Limitation of Liability

Tom Ford Sales Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance due to events beyond our reasonable control
  • Customs delays or import fees
  • Minor variations in product appearance from website images

8. Privacy and Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.

9. Governing Law

These terms are governed by the laws of the State of New York, USA. Any disputes shall be resolved in the courts of Greenfield Ctr., New York.

10. Changes to These Terms

We reserve the right to modify these terms at any time. Continued use of our site after changes constitutes acceptance of the new terms.

11. Contact Us

For questions about these Terms and Conditions, please contact:

Tom Ford Sales Shop Customer Service
Email: [email protected]
Address: 2457 West Virginia Avenue, Greenfield Ctr., US 12833